{"id":656,"date":"2025-06-23T11:01:36","date_gmt":"2025-06-23T10:01:36","guid":{"rendered":"https:\/\/www.amann.education\/?p=656"},"modified":"2026-08-20T14:30:30","modified_gmt":"2026-08-20T13:30:30","slug":"tier-communication-sqdcp-board","status":"publish","type":"post","link":"https:\/\/www.amann.education\/?p=656","title":{"rendered":"TIER Communication \u2014 SQDCP-BOARD"},"content":{"rendered":"\n<div class=\"wp-block-group has-base-color has-custom-dark-blue-background-color has-text-color has-background has-link-color wp-elements-1 has-global-padding is-layout-constrained wp-container-core-group-is-layout-f045ee3a wp-block-group-is-layout-constrained\" style=\"border-radius:24px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\"><figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"951\" src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-4-tier-communication-sqdcp-board-01.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"border-radius:12px;object-fit:cover;\" srcset=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-4-tier-communication-sqdcp-board-01.jpg 1440w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-4-tier-communication-sqdcp-board-01-300x198.jpg 300w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-4-tier-communication-sqdcp-board-01-1024x676.jpg 1024w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-4-tier-communication-sqdcp-board-01-768x507.jpg 768w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/figure>\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-54d079fe wp-block-group-is-layout-flex\">\n<p class=\"wp-block-paragraph\"><strong>Purpose of This Learning Nugget<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This document explores AMANN\u2019s 5 Tier communication framework, showing how TIER meetings and visual management systems:<\/p>\n\n\n\n<ul style=\"line-height:1.2\" class=\"wp-block-list\">\n<li>Facilitate clear, structured communication up and down the organisation.<\/li>\n\n\n\n<li>Enable rapid, fact based decision making at the appropriate level.<\/li>\n\n\n\n<li>Promote ownership, transparency, and a culture of continuous improvement.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Implementing this framework empowers teams\u2014from shop floor to executive leadership\u2014and aligns daily operations with AMANN\u2019s global vision for operational excellence.<\/p>\n<\/div>\n<\/div>\n\n\n\n<details class=\"wp-block-details has-base-background-color has-background has-small-font-size is-layout-flow wp-container-core-details-is-layout-be996695 wp-block-details-is-layout-flow tw-has-icon tw-icon-arrow\" style=\"padding-top:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\"><summary>Key data<svg class=\"details-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m12 15.4-6-6L7.4 8l4.6 4.6L16.6 8 18 9.4z\"><\/path><\/svg><\/summary>\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Estimated Duration<\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\">Approximately 10\u201315 minutes<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Format<\/p>\n\n\n<div class=\"taxonomy-format wp-block-post-terms\"><a href=\"https:\/\/www.amann.education\/?format=presentation\" rel=\"tag\">Presentation<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/www.amann.education\/?format=text-document\" rel=\"tag\">Text document<\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Document Number<\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\">LN-002-TIER-COMM-SQDCP<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Version<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> v02<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Date <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">08\/08\/2025<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Author<\/p>\n\n\n\n                \n                    <!--begin code -->\n\n                    \n                    <span class=\"pp-multiple-authors-boxes-wrapper pp-multiple-authors-wrapper pp-multiple-authors-layout-inline multiple-authors-target-shortcode box-post-id-366 box-instance-id-1 ppma_boxes_366\"\n                    data-post_id=\"366\"\n                    data-instance_id=\"1\"\n                    data-additional_class=\"pp-multiple-authors-layout-inline.multiple-authors-target-shortcode\"\n                    data-original_class=\"pp-multiple-authors-boxes-wrapper pp-multiple-authors-wrapper box-post-id-366 box-instance-id-1\">\n                                                <span class=\"ppma-layout-prefix\"><\/span>\n                        <span class=\"ppma-author-category-wrap\">\n                                                                                                                                    <span class=\"ppma-category-group ppma-category-group-1 category-index-0\">\n                                                                                                                                                                                                                                                                                                                                                                                                \n                                                                                                                    \n                                                            <span class=\"pp-author-boxes-avatar-details\">\n                                                                <span class=\"pp-author-boxes-name multiple-authors-name\"><a href=\"https:\/\/www.amann.education\/?author=3\" rel=\"author\" title=\"MOON TUTOR\" class=\"author url fn\">MOON TUTOR<\/a><\/span>                                                                                                                                                                                                \n                                                                                                                                \n                                                                                                                            <\/span>\n                                                                                                                                                                                                                                                                                                                                                                                            <\/span>\n                                                                                                                        <\/span>\n                        <span class=\"ppma-layout-suffix\"><\/span>\n                                            <\/span>\n                    <!--end code -->\n                    \n                \n                            \n        <\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Approved by<\/p>\n\n\n\n<p class=\"has-text-align-right wp-block-paragraph\">NN<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-43466cb9 wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Target Audience<\/p>\n\n\n<div class=\"taxonomy-target_audience is-style-default wp-block-post-terms\"><a href=\"https:\/\/www.amann.education\/?target_audience=all-employees\" rel=\"tag\">All employees<\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-856e796a wp-block-group-is-layout-flex\" style=\"border-top-width:1px;padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<p class=\"wp-block-paragraph\">Excerpt<\/p>\n\n\n<div class=\"has-link-color wp-elements-2 wp-block-post-excerpt has-text-color has-contrast-color\"><p class=\"wp-block-post-excerpt__excerpt\">Understanding TIER Internal Communication within the AMANN Organization. Enhancing Productivity with Tier Meeting Boards and Visual Management Systems. <\/p><\/div><\/div>\n<\/details>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Video:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-69254fb6 wp-block-group-is-layout-grid\">\n<figure class=\"wp-block-video\"><video height=\"960\" style=\"aspect-ratio: 540 \/ 960;\" width=\"540\" controls src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2026\/06\/cn02_ln_002_explanation_of_the_boards_darren_540p.mp4\"><\/video><\/figure>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"960\" style=\"aspect-ratio: 540 \/ 960;\" width=\"540\" controls src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2026\/06\/cn11_ln_002_morning_meeting_team_540p.mp4\"><\/video><\/figure>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"960\" style=\"aspect-ratio: 540 \/ 960;\" width=\"540\" controls src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2026\/06\/cn12_ln_002_royston_explains_ulrike_board_royston-ulrike_540p.mp4\"><\/video><\/figure>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"960\" style=\"aspect-ratio: 540 \/ 960;\" width=\"540\" controls src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2026\/06\/cn13_ln_002_board_meeting_team_540p.mp4\"><\/video><\/figure>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"960\" style=\"aspect-ratio: 540 \/ 960;\" width=\"540\" controls src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2026\/06\/cn14_ln_002_daily_routine_andy_stock_540p.mp4\"><\/video><\/figure>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"960\" style=\"aspect-ratio: 540 \/ 960;\" width=\"540\" controls src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2026\/06\/cn16_ln_002_sic_board_practice_darren-debbie_540p.mp4\"><\/video><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-794e3cfa wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Audio:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-audio\"><audio controls src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/08\/02-V1-LN-002-TIER-SQDCP.mp3\"><\/audio><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Attachments:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-horizontal is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-ea969499-164f-4a5c-8f82-56b303d11e11\" href=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/08\/V5-LN002-TIER-COM-SQDCP-B.pptx\">V5-LN002-TIER-COM-SQDCP-B.pptx<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-140cf5a8-0eb5-412c-b3a6-832aa9e98d9f\" href=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/V5-LN002-TIER-COM-SQDCP-B.pdf\">V5-LN002-TIER-COM-SQDCP-B-pdf<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-9e2c7346-57d3-4a9d-a051-9db8fc80d8b6\" href=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/08\/V2-LN002-TIER-COMM-SQDCP-A.docx\">V2-LN002-TIER-COMM-SQDCP-A.docx<\/a><\/div>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-de9e250c-7cf2-4eb0-85d8-7f127dcfc2a7\" href=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/V2-LN002-TIER-COMM-SQDCP-A.pdf\">V2-LN002-TIER-COMM-SQDCP-A.pdf<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"has-accent-2-background-color has-background wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--20)\"><strong>Start this nugget:<\/strong><\/p>\n<\/div>\n\n\n\n<!--nextpage-->\n\n\n\n<h2 class=\"wp-block-heading\">Introduction \u2013 Why It Matters<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Effective communication is foundational to AMANN\u2019s success. The TIER system ensures that critical information flows seamlessly between frontline staff and leadership, enabling quick escalation, timely response, and consistent alignment with strategic objectives. Whether you&#8217;re in production or senior management, understanding this approach is integral to contributing to our continuous improvement culture.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">The 5 Tier Communication Structure<\/h2>\n\n\n\n<figure class=\"wp-block-table has-medium-font-size\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Tier<\/strong><\/td><td><strong>Who?<\/strong><\/td><td><strong>When?<\/strong><\/td><td><strong>Purpose<\/strong><\/td><\/tr><tr><td><strong>Tier 1<\/strong><\/td><td>Frontline teams &amp; shift leaders<\/td><td>Each shift (2\u20133\u00d7 daily)<\/td><td>Review KPIs, address safety\/issues, set shift goals<\/td><\/tr><tr><td><strong>Tier 2<\/strong><\/td><td>IPT, supervisors, support functions<\/td><td>Daily (morning)<\/td><td>Tackle unresolved Tier 1 issues with cross\u2011functional input<\/td><\/tr><tr><td><strong>Tier 3<\/strong><\/td><td>Plant\/site leadership &amp; department heads<\/td><td>Daily<\/td><td>Review escalations, performance trends, resource allocation<\/td><\/tr><tr><td><strong>Tier 4<\/strong><\/td><td>IPT leads, COE experts<\/td><td>Weekly<\/td><td>Address systemic issues, approach continuous improvement<\/td><\/tr><tr><td><strong>Tier 5<\/strong><\/td><td>Exec leadership, site stakeholders<\/td><td>Monthly<\/td><td>Strategize aligned performance and global AMANN goals<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure data-wp-context=\"{&quot;galleryId&quot;:&quot;6a9e0e619f95a&quot;}\" data-wp-interactive=\"core\/gallery\" class=\"wp-block-gallery has-nested-images columns-3 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e0e619faf2&quot;}\" data-wp-interactive=\"core\/image\" 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\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e0e61a000d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e0e61a000d\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"694\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" data-id=\"1384\" src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-2-tier-communication-sqdcp-board-01-1024x694.jpg\" alt=\"\" class=\"wp-image-1384\" srcset=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-2-tier-communication-sqdcp-board-01-1024x694.jpg 1024w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-2-tier-communication-sqdcp-board-01-300x203.jpg 300w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-2-tier-communication-sqdcp-board-01-768x521.jpg 768w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/11\/ln002-2-tier-communication-sqdcp-board-01.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How It Works in Practice<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Tier Meetings as Short Interval Management<\/h3>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e0e61a0a36&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e0e61a0a36\" class=\"wp-block-image size-large has-custom-border wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-900-tier-3-meeting-october-2025-01-1024x683.jpg\" alt=\"\" class=\"wp-image-1067\" style=\"border-radius:8px\" srcset=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-900-tier-3-meeting-october-2025-01-1024x683.jpg 1024w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-900-tier-3-meeting-october-2025-01-300x200.jpg 300w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-900-tier-3-meeting-october-2025-01-768x512.jpg 768w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-900-tier-3-meeting-october-2025-01.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Tier meetings are brief (10\u201330\u202fminutes), stand up sessions grounded on daily performance reviews, quick problem focused discussions, and action driven outcomes<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Visual Management is Key<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Visual management tools ensure information is visible, consistent, and actionable. This follows lean principles (\u2018mieruka\u2019) and eliminates hidden inefficiencies<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Real time data and color coding (e.g., SQDCP boards) ensure clarity and rapid response.<\/li>\n\n\n\n<li>Digital tier boards offer automated updates, remote visibility, and history tracking\u2014unlocking faster assessments and integration with MES systems<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Tier 1\u20133 Workflow Example<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Tier 1 (Shift Start\/End)<br><\/strong>Quick huddles focused on SQDCP (Safety, Quality, Delivery, Cost, People). Shift targets are set and reviewed with immediate feedback<\/li>\n\n\n\n<li><strong>Tier 2 (Morning)<br><\/strong>Supervisors escalate unresolved issues from Tier 1. Cross-functional input (maintenance, quality, engineering) is integrated<\/li>\n\n\n\n<li><strong>Tier 3 (Site Leadership)<br><\/strong>Broader strategic oversight, coordinating escalations, reviewing trend KPIs and allocating resources. Critical issues are elevated here<\/li>\n\n\n\n<li><strong>Tier 4\u20135<br><\/strong>Tier 4 (weekly) focuses on systemic improvement; Tier 5 integrates site performance with global AMANN strategic goals.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Key Benefits Backed by Industry Insights<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stronger Communication &amp; Reduced Silos:<br><\/strong>Tier meetings break down departmental barriers and ensure cross-level visibility<\/li>\n\n\n\n<li><strong>Faster Problem Solving:<br><\/strong>Escalations move rapidly through tiers enabling timely resolutions at the right level<\/li>\n\n\n\n<li><strong>Enhanced Accountability:<br><\/strong>Clear ownership through visual boards and action tracking promotes follow through<\/li>\n\n\n\n<li><strong>Employee Engagement:<br><\/strong>Teams are empowered to voice issues and propose solutions during short, daily interactions<\/li>\n\n\n\n<li><strong>Operational Excellence Gains:<br><\/strong>Companies adopting tiered structures often experience up to 30\u202f% improvement in key performance metrics<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Best Practices for TIER Implementation<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Start Where You Are:<br><\/strong>Begin with existing meetings (Tier 3 or Tier 1) and extend gradually<\/li>\n\n\n\n<li><strong>Choose Focus KPIs:<br><\/strong>Limit metrics to the most impactful KPIs (e.g., SQDCP) to keep meetings concise<\/li>\n\n\n\n<li><strong>Use Visual Tools:<br><\/strong>Employ boards or digital solutions\u2014emphasize real-time data, color-coded visuals, and escalation identifiers<\/li>\n\n\n\n<li><strong>Ensure Cadence &amp; Routine:<br><\/strong>Keep meetings consistent in duration and frequency\u2014stand ups promote engagement<\/li>\n\n\n\n<li><strong>Clarify Escalation Protocols:<br><\/strong>Define which issues should move between tiers, avoiding overlap and wasting time<\/li>\n\n\n\n<li><strong>Track &amp; Follow Up Actions:<br><\/strong>Record action owners and deadlines; regularly review progress in subsequent meetings<\/li>\n<\/ol>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Example: SQDCP Board in Action<\/h2>\n\n\n\n<figure class=\"wp-block-table has-medium-font-size\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Category<\/strong><\/td><td><strong>Purpose<\/strong><\/td><td><strong>Visual Cue<\/strong><\/td><td><strong>Action<\/strong><\/td><\/tr><tr><td>Safety<\/td><td>Report incidents, near\u2011misses<\/td><td>\ud83d\udd34\/\ud83d\udfe1\/\ud83d\udfe2<\/td><td>Add immediate safety measures<\/td><\/tr><tr><td>Quality<\/td><td>Log defects\/rework<\/td><td>\ud83d\udd34\/\ud83d\udfe2<\/td><td>Identify root causes<\/td><\/tr><tr><td>Delivery<\/td><td>Track output vs. plan<\/td><td>\ud83d\udd34\/\ud83d\udfe1\/\ud83d\udfe2<\/td><td>Allocate resources<\/td><\/tr><tr><td>Cost<\/td><td>Monitor scrap\/efficiency<\/td><td>\ud83d\udd34\/\ud83d\udfe1\/\ud83d\udfe2<\/td><td>Trigger cost\u2011saving actions<\/td><\/tr><tr><td>People<\/td><td>Staff, training, morale<\/td><td>\ud83d\udd34\/\ud83d\udfe1\/\ud83d\udfe2<\/td><td>Schedule interventions<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9e0e61a148b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9e0e61a148b\" class=\"wp-block-image size-large has-custom-border wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-tier-board-bonding-october-2025-01-1024x683.jpg\" alt=\"\" class=\"wp-image-1068\" style=\"border-radius:8px\" srcset=\"https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-tier-board-bonding-october-2025-01-1024x683.jpg 1024w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-tier-board-bonding-october-2025-01-300x200.jpg 300w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-tier-board-bonding-october-2025-01-768x512.jpg 768w, https:\/\/www.amann.education\/wp-content\/uploads\/2025\/10\/ln-002-tier-board-bonding-october-2025-01.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Summary \u2013 Why You Should Care<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The tiered system provides <strong>speed, structure and focus<\/strong> in managing operations.<\/li>\n\n\n\n<li><strong>Visual boards<\/strong> and data consistency drive transparency and accountability.<\/li>\n\n\n\n<li>Active participation at every tier supports AMANN\u2019s mission of delivering operational excellence across the globe.<\/li>\n\n\n\n<li>With disciplined cadence and clear escalation logic, the TIER system becomes a competitive advantage\u2014and a daily routine for smarter, faster results.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Reflective Questions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Which issues should be escalated to the next tier to avoid delays or cost impacts?<\/strong><br>Think about which topics exceed your responsibility or require broader decision-making.<\/li>\n\n\n\n<li><strong>What types of problems can and should be solved directly at your level?<\/strong><br>Consider how you can take ownership to reduce inefficiencies and save time.<\/li>\n\n\n\n<li><strong>How do you currently ensure that follow-up actions are tracked and completed?<\/strong><br>Reflect on your habits and tools to keep tasks visible and closed effectively.<\/li>\n\n\n\n<li><strong>How can applying the SQDCP structure help reduce waste or prevent errors in your daily work?<\/strong><br>Identify concrete ways to increase productivity through better structure.<\/li>\n\n\n\n<li><strong>In what ways does TIER support faster decision-making and better use of resources in your area?<\/strong><br>Think about how clear communication and visibility improve results.<\/li>\n\n\n\n<li><strong>What can you personally do to make your team\u2019s TIER meetings more impactful and result-oriented?<\/strong><br>Focus on actions that bring clarity, save time, and improve outcomes.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<!--nextpage-->\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Feedback \/ Questions:<\/strong><\/p>\n\n\n\n<p class=\"is-style-default wp-block-paragraph\">For any feedback, questions, or suggestions, please contact: <a href=\"mailto:learninghub@amann.com\">learninghub@amann.com<\/a> or use our chat.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Understanding TIER Internal Communication within the AMANN Organization. <br \/>Enhancing Productivity with Tier Meeting Boards and Visual Management Systems.<\/p>\n","protected":false},"author":3,"featured_media":1386,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"wp-custom-template-nugget","format":[15,13],"meta":{"_acf_changed":false,"iawp_total_views":46,"footnotes":""},"categories":[1],"tags":[],"nugget":[27],"uk":[20],"region":[19],"target_audience":[8],"ppma_author":[24],"class_list":["post-656","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","format-presentation","format-text-document","nugget-ln-002","uk-operational-excellence-opex","region-uk","target_audience-all-employees"],"acf":[],"authors":[{"term_id":24,"user_id":3,"is_guest":0,"slug":"tutor-moon","display_name":"MOON 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